Welcome to our parents section. Here you will find lots of useful information about the setting policies and procedures.  Everything you need to know throughout your child's time spent with us, from start to finish.

Anything not answered please get in touch. 

Please note that, due to Covid-19, we have made adjustments and changes to our policies and procedure in line with Government guidance and own risk assessment.


Due to Covid-19 pandemic we are offering viewings at the end of session, when all the children have gone home and we have 2 inset days for initial keyworker meetings which are in setting or by phone. Baseline meetings are completed by phone call. No visitors allowed on site during opening hours. 

> Parents make contact and we arrange initial visit to view setting & agree contact.

> Parent’s to confirm place required.

> Sessions are booked (We encourage minimum of 2 as this is more beneficial to child settling in).

> Registration documents and information pack shared.

> Key worker arranges meeting with family, through inset day or phone call, Registration documents to be returned along with birth certificate and Red NHS Baby book.

> Initial play session booked (1Hour) Keyworker to arrange.

> Staggered start agreed (This will vary dependent on child and family’s needs).

Child attends half day, Child attends half day and lunch, Child attends all day.

> Meeting with parent after 3rd full week, to share and baseline child’s development, starting point (use the ‘What to Expect when’ Document).


We use an online communication system called Tapestry, to record and store observations and assessments relating to each child.  This is a safe and secure system and one that enables parents and carers to access their child’s learning journey at any time.  They can share it with their child, family and friends at home and also post any comments and photographs of their own, helping to create a fully holistic view of the child and strengthen the parent partnership.

Staff use the settings IPads to take photographs for observations which are uploaded through the tapestry app to children’s individual journals.  Each staff member has a secure login which is password and pin protected.  Photographs stored on the tablets are deleted on a regular basis managed by a member of staff. Parents logging in to the system can only access their own child’s Learning Journey, and the Court Fields information accounts. We advise them to keep the login details secure. 

We encourage parents to upload observations and photos and add comments to existing observations made by staff.

Parents are asked to sign a consent form giving permission for use of the application for their child's developmental journey.

Parents must agree not to publish any of the child’s observations taken from their learning journal on any social media site.

For parents without access to the internet, we can share, in setting, using our IPads and all children also have paper formatted records. This paper copy will be in the setting for the parent to view at all times and transfers to school as they transition.

When children move to another setting we will transfer the Tapestry account to the new setting, with parental permission.

When a child leaves the setting to start school we will email the parents a PDF copy of their child’s information, and their learning Journey will be permanently deleted from our Tapestry account so that no data about their child will remain on Tapestry once they have left.

Journals are available to purchase, at printing cost, at the end of the child’s journey with us.

Drop off and collection

Please see Revised procedure due to Covid19

Drop off and collection

1. All drop off and collection is in the garden, social distancing from others and we request that all adults wear mask, only 1 parent/carer to come onto premises.

8.30am drop off at main door, please use buzzer to inform us your here for Early starters and Late leavers.  

2. Please sanitise your hands upon entering the garden.

3. Please wait and do not approach, until a staff member greets you. 

4. Your child will carry their personal belongings into the setting.

5. Please label your child’s items (plastic tub lunch Box, juice cup, and clothes).

6. If you require a conversation with staff member please call us or mention at drop off.

7. Please provide enough clothes, personal care items on initial drop off as bags will not go back and forth. Only soiled, wet and dirty clothing will be sent home.

8. Please do not allow your child to bring in personal items such as toys from home.

If the child is to be collected by someone other than the parent/carer, this must be indicated to a member of staff and recorded at the start of the session. In the event that someone else should arrive without prior knowledge, the pre-school will telephone the parent/ carer immediately and the child will remain with the staff until permission is gained. If the designated adult is late in picking up their child without prior warning, the provisions of the uncollected children policy will be activated.


Updated due to Covid19

Individuals who are unwell (staff, children and visitors) and those who have coronavirus symptoms, or who have someone in their household who does, do not attend Court Fields Preschool.

(following the COVID-19: guidance for households with possible coronavirus infection).

If a child is going to be absent from a session/s we ask to be informed prior to the date. We also ask that the setting be informed that a child is absent due to illness, we will inform parents of specific conditions. We follow guidance of infection control in school and childcare providers by HM Public Health England the “Spotty Book”. You can call us for guidance on required absence. If your child has been vomiting and/or had diarrhoea they cannot return until 48 hours after their last episode.

Due to Covid19 If your child or anyone in the household is unwell they can not attend until 48 hours free of symptoms or from taking medicine such as Calpol or Nurofen.  

If a child is absent without explanation for more than 3 days concurrently, staff will contact the parents/ carer to try to ascertain the reasons behind this.

Sick children should remain at home until they are well enough to return to the setting. We agree to administer medication as part of maintaining their health and well-being or when they are recovering from an illness.  Prescribed medicine will be administered once the relevant documentation has been completed. If a child has not had the medication before, it is advised that the parent keeps the child at home for the first 48 hours to ensure there are no adverse effects, as well as to give time for the medication to take effect. Staff are responsible for the correct administration of medication. Medicines are stored correctly and records are kept according to procedures. We notify our insurance provider of all required conditions, as laid out in our insurance policy.

Uniform and clothing

Please provide a bag with several sets of clean clothes to be kept in setting, they will be returned as appropriate.

Uniform is available for purchase, from Workwear online contact number 01823 663556. They stock preschool jumpers and polo shirts. Uniform is not a requirement, however it supports children’s understanding of routine, coming to the setting and being part of the preschool, just like school children. We also think they are great for getting messy in.


We encourage children to become fully involved in play through creative opportunities, sensory play, in our mud kitchen and water play. As we know this is not always easy to wash out of children’s clothes, please only send them in clothes that you are happy to get messy.

We do request that all children come with weather appropriate clothing. We ask that they bring a waterproof suits, wellies (which can be stored in setting) and spare clothes for every session. We do not have spare clothing in setting due to cost of replacement. If a child requires changing and they have not come with spares we will call parents to drop of additional items required.

Sun Cream

Due to Covid19 Children must be have 8 hour Sun cream applied at home prior to attending session. This will not be applied currently in setting.

When appropriate please apply sun cream to your child prior to their session. We will reapply using a Sensitive sun cream factor 30 after lunch, we will reclaim cost via parents. (Please provide alternative Sun cream if not suitable). Dress your child appropriately so that their shoulders and feet are covered. Foot wear must be supportive. Please be aware that toes may be trod upon due to play therefore we recommend no flip flops. Please also provide a sun hat.


Please provide the setting with a pack of nappies, a pack of wetwipes and a pack of nappy sacks, when your child starts with us. We will store in setting and inform you when they are running out and require more. We provide nappy changing and disposal facilities and exercise good hygiene practices in order to accommodate children who are not yet toilet trained. We work with parents towards toilet training, unless there are medical or other developmental reasons why this may not be appropriate at the time. We see toilet training as a self-care skill that children have the opportunity to learn with the full support and non-judgemental concern of adults. We will apply nappy cream with permission, when appropriate, to maintain children’s health.

Nut Free

We ask for your support to be a nut free setting. The staff are highly vigilant when checking lunch boxes reading ingredients list. 

There are many products that have nuts in that people are not aware of, such as products with chocolate.

Most product state May contain Nuts but if Nuts are not listed in bold in the ingredients they are acceptable.   

If you have any questions please ask Sheryl.


Due to Covid19 we request that lunches are sent in a plastic lunchbox and juice cup, that is named, and will be wiped down on entering the building. No fabric lunch bags please.


As a setting we promote Healthy eating. We can provide parents with information to support this.

Sweets, big chocolate bars such as Mars, fizzy drinks are not permitted, we will return to parents at end of session.

Please consider the portion sizes and amount of options provided, children can struggle with too much choice. We are following advise from The Sugar Smart Campaign, Change for Life, Zing Somerset and SASP. Please google search for further information.

We also request that parents provide children with reusable juice cups, no cartons or single use bottles. We can provide milk and water.

Please be aware that lunch boxes are stored on the Lunch trolley throughout the year, in all weathers Hot and Cold. We do not reheat lunches.

Please name your child’s lunch box and juice cup and consider the packaging of items.

We encourage and support children to be independent in readiness for school.


Snack time

Your child's juice cup is available to them throughout the day.

We will refill with water, you may provide your child with additional diluted juice in a second bottle.

Water and milk are provided through our snack time alongside a healthy snack of fruit, some of which we grow in our garden.

Through snack time we provide children with the opportunity to be independent and encourage them to be involved in their food preparation and developing skills. It is also a social opportunity to sit and communicate with the adult and their peers.


Due to Covid-19 our Family Events are currently on hold.

Our community and cultures are very important to us.

We celebrate children’s birthdays and other special occasions. We also will celebrate festivals and events important to our children and their families. Please inform us of any that you want or do not want your child to participate in. We do encourage all children to be involved so as to learn about our similarities and differences but also respect personal beliefs.

We hold a family event each half term, bringing the children and their families together. We run them to celebrate children’s achievements, interest, learning and to raise money for the setting. We have had Easter hunts, pond dipping, Christmas parties, sports days and an end of year fun day. They have been very successful and build great relations between staff, parents and children. They are always fun and engaging. Please look out for our next event.


Please note some activities have been removed or adjusted due to Covid-19.

We offer free flow play during our sessions where children take the lead and make choices over when, where and what to play throughout the session, however there is still routine at the start and end of session. We start the session by singing hello and acknowledging the day of the week.  Children then continue to play in self-chosen play. Children whom require support will be guided by the adults. Throughout the day the children are offered opportunities to join in adult lead activities such as craft, cooking and games or the adult will join in with their play. We also have snack time. Towards the end of the session children re-join to tidy up together and have a dance or physical activity, we then follow with mat time for story, music and song time. We always sing good bye to the children going home. Children are also encouraged to help with tasks throughout the session such as snack time, setting out lunch, and in the garden. We are flexible in our approach as we are aware that not every day is the same and are aware of the factors that can impact the children and setting.

Environmental consciousness and paper free

We strive to be a setting that teaches children the importance of looking after our environment, by how we recycle and reuse products. We also are striving to use less paper and plastics. We are using our notice board, website, Tapestry, Facebook and emails to share information with parents however hard copies are available upon request.

Policies & Procedures

All our policies and procedures are available to read at all times on our website. We hold the Master copy in setting. Please be aware that we review and update them as reflective practice and due to legislation.

Our staff and parents work together to adopt the policies and they all have the opportunity to take part in the annual review of the policies. This review helps us to make sure that the policies are enabling our setting to provide a quality service for its members and the local community.